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Neptune Common Errors and Issues

For the most part Neptune is highly stable as both an application and a plugin, however there are some rare use cases that cause Neptune to run less than perfectly. Fortunately, in every such case we've identified solutions to get everything running smoothly again. For Mac OS X Issue: The Neptune application is silent, sounding crackly, digital, and in general not good. Solution: This issue is easily resolved by opening Neptune, clicking 'Options' in the upper left corner and changing the sample rate from 44100 to 48000 and then back to 44100. This resets the Bullseye Audio Cable. Also make sure that the input device is set to 'Bullseye Audio Cable' and the output is your desired output device (mine is called 'External Headphones').  The...

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